Privacy Policy
At Solstice Solar, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or receive our products and services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact Information
- Address (Both home or business)
- Contact us via phone, email, or through our website
- Participate in any promotions, surveys, or other marketing activities
The types of personal information we may collect include:
- Name
- Contact information (such as email address, phone number, and address)
- Date of birth
- Payment information
2. Use of Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process and manage your projects
- To communicate with you, including responding to your inquiries and sending you updates about our services
- To improve our website, services, and overall customer experience
- To comply with legal obligations and protect our rights
3. Sharing of Your Information
We value your privacy and are committed to maintaining the confidentiality of your information. We do not share consumer information with third parties for marketing purposes.
We may share your information with third parties only in the following circumstances:
- With service providers who perform services on our behalf (e.g., payment processors, IT support)
- When required by law, regulation, or legal process (e.g., in response to a subpoena or court order)
- To protect the rights, property, or safety of Solstice Solar, our clients, or others
4. Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Opt Clause
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
We may update this Privacy Policy from time to time to reflect changes in our company or for other operational, legal, or regulatory reasons.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
info@solstice-solar.com